BUSI237 - Final Exam Study Guide

Last updated: Friday 29th August 2008, 8:05 PT, AHD       

Students should review past quizzes on relevant chapters
in preparation for the final exam.

Refer to the page references in the Reading columns of the 
Semester Schedule:

Databases: Chapter 3 2nd Ed or Chapter 4 3rd Ed 
Data Protection: Chapter 8 2nd Ed or Chapter 9 3rd Ed 
E-Commerce: Chapter 7 3rd Ed 
   - note: 2nd Ed E-Commerce Chapter 5 is different from the 3rd Ed book. 
   Use the 3rd Ed chapter for E-Commerce revision

The video: Web creator (Tim Berners-Lee) on net tracking
The text:  Web creator (Tim Berners-Lee) on net tracking


Web Development: Refer to HTML/XHTML Required Reading

Web Development Topics:

W3C
The main differences between HTML and XHTML
The main HTML character entities
HTML and XHTML main features
XHTML table (all tables tags), meta, a, pre, img tags
HTML colour representations of colours red,green,blue,black,white
HTML lists

Example written questions

Question:


Define risk assessment and risk management
and describe seven security measures 
that companies can take to protect their information. 


Acceptable answer:


Risk management consists of the identification of risks or threats , 
the implementation of security measures, and 
the monitoring of those measures for effectiveness. 
The first step in the process is establishing what the threats are
and what parts of the system are vulnerable.

Risk assessment is the process of evaluation IT assets, 
their importance to the organisation, 
and their susceptiblility to threats, 
to measure the risk exposure of these assets. 
In simple terms, risk assessment asks: 
1) What can go wrong? 
2) How likely is it to go wrong? 
3) What are the consequences if it does go wrong?

Generally security consists as a combination of:

backup
antivirus
firewalls
access authorisation (passwords, biometrics)
encryption
intrusion detection 
system auditing



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Question: 


Describe the current options for e-commerce payment systems in the B2B, B2C and C2C spaces. 

(Chapter 7 (3rd Ed): E-Commerce, p319-352)

Acceptable answer:


In the B2B space, 
just as there are traditional Electronic Data Interchange (EDI) transactions
for purchase orders and other standard business documents,
there are EDI transactions for payments called financial EDI or FEDI.

Corporate treasurers however, don't see a big advantage to speeding 
up payments to their creditors, because the delay of posting and clearing cheques 
leaves the money in the bank to gain interest for the company,
so FEDI has not been embraced with enthusiasm, but the technology is there 
and has been taken up by the Canadian federal government for pension payments etc.

In the B2C space payments are made by credit card and smart (stored value) cards
which can be credited with cash by phone and used liked debit cards for financial transactions. 
A smart card facilitates micro-payments (movements of small amounts of cash
which would be impractical by credit card). 

Financial cybermediaries like PayPal allow comsumers to register and provide 
personal and credit card details enabling them to email money to another consumer
with a PayPal account. Money in a PayPal account can then be transferred
to a personal bank account. 

In electronic bill presentation and payment (EBPP)
a company emails a bill to a customer who has arranged for their bank 
to automatically transfer funds, e.g. Shaw Cable and Telus e-bills.